Every question you have before saying yes.

From setup and onboarding to data quality and delivery — everything your revenue, IT, and commercial teams need to know about AirGain.

29

Questions answered

95%+

Data accuracy SLA

99.95%

Platform uptime

2–4 wks

Avg. time to go-live

300+

Airlines tracked
Jump to section
Didn't find your answer?

Our team is happy to walk you through anything in a quick call.

Setup & Onboarding

What to expect from day one to go-live

How long does it take to go live after signing?

Most airlines are live and receiving data within 2–4 weeks of contract signature. The timeline covers requirements finalisation, source configuration, data validation, RMS format alignment, and team training. For simpler setups, we’ve onboarded airlines in under two weeks. Your dedicated account manager will give you a precise timeline during the onboarding kickoff call.

Data Delivery

How we collect, process, and send your data

How do you handle blocking or anti-scraping measures on airline and OTA websites?

We have a dedicated, experienced data acquisition team using industry-leading technologies to maintain business continuity when sources change their access controls. Our infrastructure is designed to adapt automatically — rotating intelligently and updating collection methods without interrupting your data feed. Source disruptions are monitored in real time, and our team resolves them proactively, typically before they affect your delivery.

Data Variety

What data types and sources we support

Can I get data from mobile apps?

Yes. AirGain collects data from both iOS and Android mobile apps across airlines, OTAs, and meta platforms — and critically, we differentiate mobile rates from desktop rates. This matters because carriers and OTAs frequently show different prices across devices, and without mobile data, you’re working with an incomplete picture of the market.

Rate Parity

Channel consistency, alerts, and fixing fare gaps

We already use Rate Intelligence. Why would we also need Rate Parity?

Rate Intelligence tells you what competitors are charging. Rate Parity tells you when your own fares are inconsistent across OTAs, metas, and your direct site. They answer different questions. Without parity, you can be perfectly competitive against other airlines while simultaneously losing direct bookings to an OTA showing a lower version of your own fare — with commission attached. Both together give you the complete picture.

Data Quality

Accuracy, sufficiency, and methodology

What data accuracy and sufficiency standards does AirGain guarantee?

AirGain maintains contractual standards of 95%+ accuracy and 98%+ sufficiency across all accounts. Every data point includes its crawl timestamp so your team always knows exactly how current the intelligence is. These aren’t aspirational targets — they’re SLA commitments with defined resolution processes if they’re not met.

Security & Compliance

How we protect your data and meet regulatory standards

What security certifications and compliance standards does AirGain hold?

AirGain is PCI DSS compliant and GDPR compliant. The platform supports SSO (Single Sign-On) and MFA (Multi-Factor Authentication) to enforce access control within your organisation. All data in transit is encrypted, and our infrastructure undergoes regular security audits. Full compliance documentation is available on request.

Billing & Pricing

Subscription models and contract flexibility

What are AirGain's billing and contract options?

AirGain offers flexible subscription plans tailored to your network size, data requirements, and budget. Contracts are available on annual and multi-year terms, with quarterly billing options available depending on your arrangement. Pricing is based on the scope of your subscription — routes, sources, delivery frequency, and additional modules like Rate Parity. Contact our sales team: amit.vadhera@rategain.com

Still have questions?

Get answers from
a real person.

See exactly what AirGain looks like for your routes, your competitors, and your channels — in a personalised 30-minute session with our team.

Request a Demo

Log in to your account