Lack of Granularity
Manual data collection could not effectively track the breakdown of competitor fares (Base Fare, YQ/YR), hindering a deep understanding of competitor strategies.
Limited Insights
Manual processes often lacked the ability to analyze competitor pricing components, such as discounts on base fares or YQ/YR fees, which are crucial for developing a competitive response.
Missed Opportunities
The volume of data involved made it difficult to identify trends and react quickly, leading to missed opportunities to adjust pricing and capture market share.